Privacy Policy

Effective Date: August 3, 2026

At Formatry Company Limited (“Formatry”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and the choices available to you.

Information We Collect

We may collect information that you voluntarily provide when you:

  • Contact us through our website or email
  • Request a quotation or discuss a project
  • Submit an inquiry through our contact form
  • Communicate with our team during a project

This information may include:

  • Name
  • Company name
  • Email address
  • Phone number
  • Country
  • Project details
  • Any documents or files you choose to share with us

How We Use Your Information

We use your information to:

  • Respond to your inquiries
  • Prepare quotations and project proposals
  • Deliver our multilingual desktop publishing and document production services
  • Communicate regarding ongoing projects
  • Improve our website and customer experience
  • Comply with applicable legal obligations

We do not sell, rent, or trade your personal information.

Client Files and Confidentiality

Many of the projects we handle contain confidential business information.

Files and project materials shared with Formatry are treated as confidential and are accessible only to authorized personnel involved in providing the requested services.

We maintain appropriate administrative, technical, and organizational safeguards to protect client information throughout the production process.

Cookies

Our website may use cookies and similar technologies to improve website performance, analyze traffic, and enhance your browsing experience.

You may manage or disable cookies through your browser settings.

Third-Party Service Providers

We may use trusted third-party providers to support our business operations, including website hosting, analytics, cloud storage, email communication, and other business services.

These providers process information only as necessary to perform services on our behalf and are required to protect your information appropriately.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Fulfill contractual obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized where appropriate.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no online system can guarantee absolute security, we continually review and improve our security practices.

International Data Transfers

Formatry is based in Thailand and serves clients worldwide.

Your information may be processed or stored in Thailand or by trusted service providers located in other jurisdictions.

Regardless of where your information is processed, we take reasonable steps to protect it.

Your Rights

Depending on applicable privacy laws, you may have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion of your personal information
  • Withdraw consent where applicable
  • Object to certain processing activities

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with the revised Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

Formatry Company Limited
4 Soi Ramkhamhaeng 80
Bangkapi, Bangkok 10240
Thailand

Email: contact@formatry.com
Phone: +66 89 922 4585

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