Terms & Conditions

Welcome to Formatry.

These Terms & Conditions govern your access to our website and your use of our multilingual desktop publishing and document production services.

Client Materials

By using our website or engaging our services, you agree to these Terms & Conditions.

Our Services

Formatry provides professional multilingual document production services, including:

  • Multilingual Desktop Publishing (DTP)
  • Document Formatting
  • File Recreation
  • PDF Production
  • Large Print Document Preparation
  • Related document production services

Project scope, pricing, timelines, and deliverables are agreed separately for each project.

Client Responsibilities

Clients are responsible for:

  • Providing accurate project requirements
  • Supplying complete source materials
  • Reviewing deliverables within agreed timeframes
  • Providing approvals or feedback when requested
  • Ensuring they have the necessary rights to provide all submitted materials

Delays in providing information or approvals may affect project schedules.

Clients represent and warrant that they have all necessary rights, permissions, and licenses to provide any documents, images, fonts, trademarks, logos, or other materials submitted to Formatry.

Formatry is not responsible for verifying ownership of client-provided materials.

Pricing and Payment

Pricing is based on the commercial terms agreed upon between Formatry and each client. For projects outside the agreed scope or requiring exceptional effort, additional pricing may be discussed and agreed before work begins.

Invoices are issued according to the agreed billing arrangements between both parties, and payment terms are specified on the applicable invoice or other written agreement.

Intellectual Property

Clients retain ownership of:

  • Source documents
  • Translated content
  • Trademarks
  • Logos
  • Other intellectual property provided by the client

Upon full payment, ownership of the final production files created specifically for the project transfers to the client.

Formatry retains ownership of its:

  • Internal workflows
  • Production methodologies
  • Templates
  • Proprietary tools
  • Internal documentation
  • Know-how

Confidentiality

Formatry understands the importance of confidentiality in multilingual production.

Client information and project materials are treated as confidential and are accessed only by personnel who require access to perform the requested services.

Information will not be disclosed to third parties except where necessary to provide the requested services or where required by applicable law.

Limitation of Liability

While we strive to deliver accurate, high-quality work, Formatry shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our services.

Our total liability for any claim shall not exceed the total amount paid by the client for the specific project giving rise to the claim.

Service Availability

We strive to maintain reliable access to our website and services.

However, we cannot guarantee uninterrupted availability and reserve the right to modify, suspend, or discontinue any part of our website or services without prior notice.

Third-Party Links

Our website may contain links to third-party websites.

Formatry is not responsible for the content, privacy practices, or policies of external websites.

Changes to These Terms

We may update these Terms & Conditions from time to time.

The revised version will become effective once published on this page.

Continued use of our website or services constitutes acceptance of the updated Terms & Conditions.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Kingdom of Thailand, unless otherwise agreed in writing.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Formatry Company Limited
4 Soi Ramkhamhaeng 80
Bangkapi, Bangkok 10240
Thailand

Email: contact@formatry.com
Phone: +66 89 922 4585

BUILT FOR LOCALIZATION AGENCIES

Your Trusted Production Partner

Helping localization agencies deliver production-ready multilingual documents with accuracy, consistency, and confidence.